We follow a '30 Day No Questions' asked return policy subject to the following conditions being adhered to
- Every return should contain the original packaging. If you wish to return a product, we request you to pack it in the original box along with the original invoice and put a "Return" sticker on the box. This sticker is available with every parcel sent to you.
- Once you have packed it in the manner stated in Point(1), please contact us via email, chat or telephone and we will have it picked from your end.
- If you have received the product damaged or defective, you can return it within 30 days of delivery at no extra cost. The 30 Day Return Policy is applicable to all products sold on the Website. You can also initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit.
- Products should be returned in the original condition you had received them.
Please note that we cannot accept returns under the following instances: (i) damages due to misuse of product; (ii) products with tampered or missing serial or UPC numbers or labels; (iii) any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all/any other items originally included with the product(s) delivered.
After inspection we will confirm whether the Products are in an acceptable condition or not. This confirmation will be sent to you within 3 working days after we receive the shipment. Upon confirmation, as per the Return Policy, we will issue a store credit for that particular amount.Store Credit will have a validity of 12 months from the date of issue; any unused store credit will expire at the end of this period.
"Store credit" as used herein is an outstanding credit on a customer account that can be applied to an invoice as a Payment. You can use this store credit amount anytime while shopping on this Website.
We do not offer direct exchanges. The Management's decision with regard to damaged/defective product and/or issuance of store credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.